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Service Tiles Do Not Display Properly from MySite in SharePoint Online

Posted by cloudservicesforbusiness on November 18, 2015

Office 365 Services Involved: SharePoint Online Service Degradation(Posted 11/18/2015)

Users Impacted:  This issue may have impacted all to none of your  Office 365 Users.

Incident Description: Users are experiencing an issue when opening the Suite Navigation menu (Tiles Grid in upper left corner of browser) from SharePoint Online sites in which the tiles for the different applications (Outlook, OneDrive, etc.) are not rendering properly from a SharePoint Online MySites page.

Suggested Action: If this occurs navigate to the homepage of your SharePoint Online site.  The Suite Navigation should display tile properly from this page.

Next Update: Vorsite will forward on any additional critical information or notify when the services have been fully restored.  You can continue to monitor this Incident (SP34396) on your service dashboard https://portal.office.com/servicestatus/servicestatus.aspx (note you must be logged into Office 365 for this link to open).  

Please let us know, by sending email to support@vorsite.com,  if you would like further information or need assistance supporting your user base through this issue. 

 

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