Azure AD provides some of the easiest to use and most powerful self-service capabilities available today. Azure AD Password Management is a set of capabilities that allow your users to manage any password from any device, at any time, from any location, while remaining in compliance with the security policies you define.

What is possible with Azure AD Password Reset?

Here are some of the things you can do with Azure AD's password management capabilities.

• Self-service password change allows end users or administrators to change their expired or non-expired passwords without calling an administrator or helpdesk for support.
• Self-service password reset allows end users or administrators to reset their passwords automatically without calling an administrator or helpdesk for support. Self-service password reset requires Azure AD Premium or Basic.
• Administrator-initiated password reset allows an administrator to reset an end user’s or another administrator’s password from within the Azure Management Portal.
• Password management activity reports give administrators insights into password reset and registration activity occurring in their organization.
• Password Writeback allows management of on-premises passwords from the cloud so all of the above scenarios can be performed by, or on the behalf of, federated or password synchronized users. Password Writeback requires Azure AD Premium.

Why use Azure AD Password Reset?

Here are some of the reasons you should use Azure AD's password management capabilities

• Reduce costs - support-assisted password reset is typically 20% of organization's IT spend
• Improve user experiences - users don't want to call helpdesk and spend an hour on the phone every time they forget their passwords
• Lower help desk volumes - password management is the single largest helpdesk driver for most organizations
• Enable mobility - users can reset their passwords from wherever they are

Pricing and availability

Azure AD Password Reset is available in 3 tiers, depending on which subscription you have:

• Azure AD Free - cloud-only administrators can reset their own passwords
• Azure AD Basic or any Paid O365 Subscription - cloud-only users and cloud-only administrators can reset their own passwords
• Azure AD Premium - any user or administrator, including cloud-only, federated, or password synced users, can reset their own passwords (requires password writeback to be enabled)

Contact sales@vorsite.com  if you need more information or help configuring Azure AD Password Reset.